Incident response

Use Okatana to coordinate an incident without impersonating a browser user.

A monitoring service can:

• list members for valid assignee IDs;
• create a critical ticket in an active board;
• assign a small response group;
• add the initial timeline comment;
• send organization notifications with an internal /app URL;
• move the ticket as the incident state changes;
• publish a post-incident document later.

Source example: examples/incident-response.ts.